Resolve common issues quickly and know when to contact support.
Common fixes
- Cannot sign in: reset your password and verify email.
- Estimate looks too high/low: review task complexity and team rates.
- Invite not received: check spam and resend invitation from team settings.
- Integration sync failed: reconnect provider auth and confirm permissions.
Contact support
Use Contact and choose Support. Include project ID, steps to reproduce, and screenshots when possible.
Response times
- Free: 3-5 business days
- Pro: within 1 business day
- Enterprise: same day (Mon-Fri)